The Role at a Glance
Leading a passionate team of 18, you will be the driving force behind our food and drink experiences – from bustling pre-theatre dining and interval bar rushes to high-profile corporate events and live performances.
What You’ll Do
- Drive Service Delivery: Champion seamless, welcoming, and high-quality service across all commercial food, drink, and event spaces
- Develop the Team: Lead, mentor, and inspire a 18-strong front-of-house team through continuous training, coaching, and career development
- Maintain Compliance: Ensure full operational excellence across licensing laws, health and safety, food hygiene, and venue compliance
Why Join Eden Court?
- Real Work-Life Balance: A genuine 37.5-hour working week in an industry known for long hours
- Extra Time to Recharge: Extended annual leave provision
- Unbeatable Perks: Free tickets to world-class theatre shows, live music, comedy, and film screenings
- Vibrant Culture: A fun, fast-paced, and supportive working environment right at the creative heart of the Highlands
JOB TITLE Commercial Operations Manager
SALARY £30,831 per annum
HOURS OF WORK 37.5 hours per week
CONTRACT TYPE Permanent
LOCATION Eden Court Highlands, Bishops Road, Inverness, IV3 5SA
DEPARTMENT Visitor Experience
LINE MANAGER(S) Head of Commercial Operations
PENSION Up to 6% Company contribution with the Peoples Pension
HOLIDAYS Full time equivalent allowance of 36 days of paid annual leave, inclusive of 8 public holidays. Annual leave entitlement increases by one day for each year of continuous service, up to a maximum of 41 days.
OTHER BENEFITS
- Complimentary and discounted tickets to events at Eden Court
- Free soup and 20% staff discount at Eden Court’s Café
- Enhanced benefits package, including occupational sick pay, and enhanced contractual maternity, shared parental leave and adoption pay
- Free parking
Please visit the Eden Court website to review the Job Pack for full details of this vacancy and information on how to apply.